Aram Mkhoyan
Product Manager · Mobile, Fintech & Internal Tools · Ex-Software Engineer
Yerevan, Armenia · mkhnaram@gmail.com
Product Manager with 5+ years of experience owning mobile, fintech, and internal-tooling products, built on nearly a decade in software engineering. I drive customer discovery, experimentation, and roadmap prioritization to ship features that lift adoption and operational efficiency — and use AI-assisted workflows (Claude Code, Cursor, MCP) to turn raw customer signals into engineering-ready requirements in minutes, not days.
Experience
Product Manager, Field Mobile App — ServiceTitan
Oct 2024 — Jun 2026
The all-in-one iOS, iPadOS and Android app field technicians use to manage jobs, build estimates, capture work and collect payment. - Owned the app's operations features (after owning its roofing features), from discovery through delivery - Shipped features that unblocked customers' migration from the legacy app, helping grow adoption from ~100 to ~5,000 businesses - Ran customer discovery and technician ride-alongs, turning field pain points into prioritized requirements and user stories - Defined and tracked success metrics for owned features, using adoption and usage data to guide prioritization - Used Claude Code, Cursor and MCP integrations (Snowflake, FullStory, Kibana, Gong) to cut cross-team research from days to minutes — enabling up to three major features in a single sprint
Product Manager, Internal Tools — CreedRoomz (SoftConstruct)
Jun 2023 — Oct 2024
Live casino provider with 1,000+ partners worldwide. - Owned the roadmap for the internal tools that run Live Casino and its studio operations - Gathered requirements from operations and engineering, prioritized the backlog, and coordinated cross-functional teams to deliver releases on schedule
Product Manager — HiLearn / MoneyLion
Mar 2021 — Mar 2023
Fintech building algorithmic financial advice and marketplace products for MoneyLion. - Grew MoneyLion's marketplace / affiliate business to over M in monthly revenue by coordinating cross-team efforts - Built and ran an A/B testing program, designing cross-channel experiments and standardizing testing to optimize conversion - Led customer discovery to define requirements, specifications and value-based proposals for B2B partners - Ran market and competitive research to inform roadmap decisions
Software Developer — Praemium
Oct 2015 — Feb 2021
Global asset-management platform serving 500,000+ investors. - Designed, built and launched an internal continuous-integration tool for Microsoft Dynamics 365 that monitored 20+ client instances - Partnered with teams in the UK, Australia, China and Dubai on the monolith-to-microservices migration
Skills
- Product: Strategy & roadmapping, Customer discovery, User research, A/B testing, Go-to-market, Backlog prioritization, Agile / Scrum, User story mapping, Stakeholder management
- AI & data: AI-assisted discovery, Prompt engineering, Agentic workflows, Claude Code, Cursor, MCP, Product analytics, SQL
- Tools: Jira, Confluence, Asana, Trello, Figma, Snowflake, FullStory, Kibana, Gong
- Engineering: .NET / C#, JavaScript / TypeScript, HTML / CSS, ASP.NET MVC, AngularJS, Microservices
Education
- Bachelor of Philosophy, Yerevan State University
Languages
- Armenian: Native
- Russian: Native / bilingual
- English: Full professional
Projects
- Kinoarvest series — independent. self funded series of small books or booklet dedicated to art house film directors made with Davit Mosinyan.